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Privacy Policy

Effective Date: June 6, 2025

Harmonia Frequency ("we," "our," or "us") is committed to safeguarding your privacy and ensuring transparency about how we handle personal data. This Privacy Policy explains how we collect, use, share, and protect user information in connection with our mobile application, website, and related services (the "Services").

1. Information We Collect

We may collect the following categories of information from you:

A. Personal Identifiers

Email address
Display name, first name, last name
Apple ID / Google ID
User ID (UID)

B. Account & Authentication Information

Registration method (Apple, Google, email)
Authentication provider
Creation and last login timestamps

C. Device Information

Device model
OS version
App version
Platform (e.g., iOS)
Battery level

D. Location Information

IP address
City, region, country
Coordinates (latitude/longitude)
Timezone

E. Subscription Data

Subscription status (active, cancelled, trial)
Start and end dates
Auto-renew status
Plan type (e.g., trial, premium)

F. App Usage Data

Last active date
Total sessions, total play duration, number of tracks listened
Completed and skipped plays
Last track name, ID, and date

G. AI Interaction Data

Chat history with Evis (content, timestamps, titles)
Session metadata

2. Use of Information

We use your information to:

Provide and improve our Services
Offer personalized content (e.g., sound frequencies and meditation tracks)
Respond to support requests
Monitor usage analytics and retention metrics
Send welcome and transactional emails

3. Data Sharing

We do not sell your personal data. However, we share data with trusted third-party service providers to operate our Services:

Firebase (authentication, database, analytics, storage)
SendGrid (email delivery)
Apple / Google (in-app subscriptions)

These providers may process your data on our behalf under strict confidentiality and data protection agreements.

4. AI Guidance and Limitations

The in-app assistant "Evis" provides responses using artificial intelligence. These responses are not human-generated, may contain inaccuracies, and are not a substitute for professional advice. You assume full responsibility for your actions based on AI guidance.

We do not accept liability for any outcomes, decisions, or actions taken based on conversations with Evis.

5. Data Security

We implement security measures to protect your data against loss, misuse, and unauthorized access. However, no online system is 100% secure.

6. Data Retention

We retain user data as long as your account is active or as necessary for our legitimate business interests.

7. Children's Privacy

Our Services are not intended for children under the age of 13. If we become aware that we have collected data from a child under 13, we will delete such information.

8. Your Rights

You have the right to:

Access or request deletion of your data
Update or correct your information
Withdraw consent where applicable

You can exercise your rights by contacting us at: team@harmoniafrequency.com

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted in-app or on our website with the new effective date.

10. Contact

If you have any questions, contact us at: team@harmoniafrequency.com

11. Governing Law

This policy is governed by the laws of the State of Delaware, United States.

Harmonia Frequency is committed to transparency, security, and user respect. Thank you for trusting us.